Q4 review and the outlook for 2023

Insight Director, David Lockwood chaired a Retail Leaders Forum last week – an online discussion group of retail leaders sharing challenges and successes. Here are the key views, results and benchmarks – unattributed due to our Chatham House Rule. As ever there will...

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5 consideration areas for Black Friday success

Claire Odom, Client Strategy Director As another Black Friday approaches, once again, it’s embroiled in uncertainty as consumers return to physical stores, the cost-of-living crisis bites, and there’s a winter World Cup and strikes. All these factors make forecasting...

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Embracing social media and social commerce: 4 tips

As social media and social commerce play increasingly significant ecommerce roles beyond millennial audiences, multi-channel marketers must embrace these platforms and marketplaces to connect with their audiences where they spend their time. Four key considerations...

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